| Originating Site |
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| OS |
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| Browser |
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| Browser Version |
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| URL |
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| Agent |
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| IP Address |
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| Maxmind Location |
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| Speed |
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| Time |
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| Flash Version |
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| Other |
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| Full Name |
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| Email address |
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| Phone |
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| Your Internet Service Provider? (eg Vodafone, Xtra, Telecom, Orcon, Telstra) |
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| How would you describe the problem you're currently experiencing? |
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| Internet connection type |
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| Your geographical location? (eg Hamilton, Dunedin) |
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| Are you trying to view at home or work? |
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| Could you see the preroll? (the video ad before the video content) |
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| Do you have any installed anti-virus software?
If so please read through our FAQ |
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| Do you have an Ad-Blocker installed?
If so please read through our FAQ |
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| Please test your Internet connection speed by pressing "Begin Test" then note the download speed in the box below.
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| Type the result of your Download Speed here (located top left of the speed test above).
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| Please try and play the 2 videos below, and indicate if they work |
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| Please describe the problem you are experiencing in detail |
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