Book your tickets here. After making your booking, you will receive an email with your tickets. This email contains all the information you will need.

Please carefully read all the details, print all the tickets and bring them with you on the day of the event.

Ticket registration opens at least 1 hour prior to the show. Please arrive early to ensure good seats.

By submitting this booking you acknowledge that you have read and agreed to these Terms and Conditions.

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  • Please come prepared to be entertained. You will laugh. You will cry. You will applaud and you will scream.
  • Please note the show will run for up to 3 hours, and only plastic water bottles are permitted inside the theatre.


  • The show will take place at Auckland Film Studios:
  • Walking from bus/train: Entrance is at 40 Henderson Valley Road, Henderson, Auckland
  • Driving: Car entrance is at the end of Rabone Street, Henderson, Auckland.
  • All guests are to register at the entrance to the studio.
  • Ticket registration opens at 5pm. Studio doors close at 5:30pm.
  • Please arrive early to ensure good seats.


  • All audience members MUST be aged 9 years or over
  • All audience members 13 years and younger MUST be accompanied by a parent or legal guardian (Minimum of one adult per four persons 13 years and younger).
  • You must bring a form of identification to prove you are aged 14 or older
  • Acceptable forms of identification are driver's licence, passport, student ID and birth certificate.


  • The best way to get to the X Factor Live shows is by train! Travel to and from The X Factor on trains is included with your X Factor ticket. Just show your ticket to train staff.
  • Check the events section of for the latest information on taking public transport to and from the X Factor Live shows.
  • Getting there via train: Your X Factor ticket allows you to catch a train to the Henderson Station, which is a short walk to the studio. (40 Henderson Valley Road, Henderson)
  • After The X Factor Live Show, please return to Henderson Station for your return journey, which is also included with your X Factor Ticket. Please hold on to your X Factor Tickets
  • If you are driving, there will be limited parking available onsite. The entrance to the parking area is at the end of Rabone Street, Henderson (turn left off Woodruff Ave). If this is full there is parking on the surrounding streets. We recommend using public transport where possible.


  • Dress appropriately for TV
  • No white clothing, school uniforms, logos, stripes, sunglasses, open toed shoes or hats

Auckland Transport